Frequently Asked Questions
What is SimpleCRM and why did you build it?
SimpleCRM is a CRM for people who hate CRMs. The modern CRM market is full of complicated, bloated software that overcharges you for features you'll never use. I built SimpleCRM to focus on what actually moves the needle for a small business: managing contacts, tracking your sales pipeline, staying organized, and sending emails. It's the essential CRM, not the "everything-plus-the-kitchen-sink" CRM.
How does your pricing work? Is it really per-team, not per-user?
Yes, it is. We believe you should be rewarded for scaling your team, not punished. Our pricing is a simple, transparent flat rate based on the size of your team, not the number of individual users. This saves you money as you grow and allows you to add team members without a complicated, last-minute billing calculation.
What's included in the free plan? Are there any hidden costs?
Our free plan is a genuinely free tier to help you get started. It includes up to 3 team members, 50 contacts, and 25 opportunities in your pipeline. There are no hidden fees or charges, just clear limits on usage. The goal is to give you a tool you can start using today to get organized.
Can I easily import my existing contacts and data?
Absolutely. You can import all your contacts and data from a CSV file, which you can export from most other CRMs or even a Google Sheet or Excel spreadsheet. We've made the import process as simple and painless as possible to get you up and running fast.
How secure is my data in SimpleCRM?
Your data is secure with us. We use industry-standard encryption to protect your information and store all data on secure, cloud-based servers. We're a professional company, and we take data security as seriously as you do. We're not an enterprise platform, but we handle your data with the same level of care.